Privacy

1. Introduction
Welcome to Of The Sun. We are committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information
We collect personal information necessary for processing orders, providing customer service, and improving our products and services. This may include:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party payment providers)
- Purchase history
- Information provided through customer support or marketing communications

3. How We Collect Information
We collect personal information through various methods, including:
- When you make a purchase on our website
- When you subscribe to our newsletter
- When you contact us via email or customer support
- Through cookies and tracking technologies when you visit our website

4. Use of Personal Information
We use your personal information to:
- Process and fulfil orders
- Communicate with you about your order, including order confirmations and shipping updates
- Respond to customer service inquiries
- Send promotional offers and updates (with your consent)
- Improve our website and customer experience
- Comply with legal and regulatory requirements

5. Disclosure of Personal Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Payment processors to facilitate secure transactions
- Delivery partners to fulfil shipping and delivery
- Third-party service providers who assist with website hosting, analytics, and marketing (all bound by confidentiality obligations)
- Government authorities or law enforcement where required by law

6. Security of Personal Information
We take reasonable steps to protect your personal information from unauthorised access, misuse, or loss. Our website uses SSL encryption, and we partner with secure payment providers to ensure safe transactions.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can adjust your browser settings to disable cookies; however, this may affect the functionality of our website.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies.

9. Access and Correction of Personal Information
You have the right to request access to the personal information we hold about you and request corrections if necessary. Please contact us at ciao@ofthesun.com.au for assistance.

10. Marketing Communications
If you subscribe to our mailing list, we may send you promotional emails or SMS. You can opt-out at any time by clicking the unsubscribe link or contacting us directly.

11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

12. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Of The Sun
Email: ciao@ofthesun.com.au
Address: Suite 109, 61 Jonson Street, Byron Bay NSW 2481

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