shipping costs & timelines
All items will be shipped within 3 business days following receipt of payment. If this time frame should change for any reason you will be notified by email.
To ensure the safe arrival of your goods, we will provide you with a tracking number once they have been posted.
We happily offer FREE postage within Australia for all orders over $100.
There is a flat rate of $10 for orders under $100.
International shipping rates are based on weight, and will be calculated at checkout.
International orders are shipped via Australia Post and take 5-10 business days.
Once items have been dispatched, they become the property and responsibility of the purchaser. If a product arrives damaged or is misplaced, it is the customer's responsibility to lodge an investigation with the shipping service. No refunds or replacements will be given for products missing or damaged in transit.
Please note that we are not responsible for duty and taxes that may incur overseas.
refunds, returns & exchanges
Customers may request a refund, return, or exchange items within 7 days of receiving them. All items must be un-used, un-washed, and in original packaging with labels attached. Where a return is requested due to change of mind, return postage is to be paid by the customer. Where a return or exchange is requested due to a fault, we will cover any additional shipping costs.
Sale goods are final sale items, and cannot be refunded or exchanged.
Of·The·Sun will not distribute or share any information provided by its customers. Any information provided by customers during purchasing transactions or via e-newsletter sign up will be used for marketing purposes by Of·The·Sun only, and will not be shared with individuals or companies.